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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A popup will appear. It offers elaborate info about all the operations that you can perform on the given page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge selection of educational video clips demonstrating how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, have a peek at our comprehensive FAQ database, which includes questions asked by real persons and offers real solutions. We frequently "revamp" our FAQ database with new articles so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our great team of tech support engineers available 24/7/365 and eager to help you with any question. Each trouble ticket you send will be answered in less than sixty minutes (the average ticket response time being approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com